|Ardent inngoer Maxine Pinson has created the ultimate version of “Everything
you ever wanted to know about bed & breakfast inns but were afraid
Whether you’re a first-time inngoer or a long-time B&B aficionado,
an aspiring innkeeper, a brand-new innkeeper or an old-hand, Maxine’s helpful
compilation of key questions and helpful responses will put your mind at
This labor of love weaves Maxine’s travel stories and inn anecdotes
with solid advice and information. It is divided into three sections:
|· INNformation for Inngoers is written primarily for
inngoers, covering everything from information on rates and service charges
to hard-hitting advice on staying safe in urban areas. From the thread
count of luxury linens to the possibility of ghost sightings, you’ll find
the answers to questions you didn’t know you had.
· INNformation for Innkeepers includes articles that will
improve any inn, and will help new and aspiring innkeepers to sharpen their
skills. Lo and Behold touches on effective marketing descriptions,
self-evaluations, and constructive criticism. Responding to Ratings
and Reviews helps innkeepers to respond effectively to outside evaluations.
B&Bs from the Nose to the Toes advises innkeepers on how best to
incorporate the five senses of sight, smell, sound, taste, touch to enhance
their guests’ experiences.
· INNformation for Inngoers and Innkeepers provides some
of the highs and lows of Maxine’s research and travel experiences in search
of new inn discoveries. Her entertaining stories remind us that “Hey, it’s
a tough job, but someone has got to do it!” Why I Love B&Bs
contrasts the caring personal service that exemplifies the best of the
B&B experience with the impersonality of the typical motel. Big,
Cozy, Fancy, or Small, There are B&B inns to Suit Us All reminds
us that the wide variety of inns ensures that travelers will be able to
find B&Bs that will meet their needs and preferences. What You See
Is What You Get advices consumers to peruse websites and brochures
with a healthy dose of skepticism, and reminds innkeepers not to promise
more than they can deliver.
Maxine Pinson has summarized years of experience in visiting, reviewing,
and writing about inns into this helpful book, and we hope you enjoy reading
it as much as we did!
|Sandy Soule, editor of BedandBreakfast.com,
published America’s first B&B guidebook in 1982. Since then she has
written her own guidebook series, inaugurated the Internet’s first inn
ad directory, and established her own Web site. At BedandBreakfast.com,,
Sandy writes the BedandBreakfast.com Report for consumers and the Innkeeper
News for innkeepers. In addition to personally visiting hundreds of inns,
she has led workshops at dozens of innkeeping conferences. Additional credits
include articles and interviews for New York Magazine, USA Today, New York
TImes, Time, National Geographic Traveler, NBC, ABC, and Fox TV.